FAQs About Puget Sound Plumbing and Heating

If you have questions about plumbing and heating services from Puget Sound Plumbing and Heating in the Seattle area, review our frequently asked questions below. Can’t find the answers you are looking for? Contact our local plumbers today!

Where are you located?

Our home office has been in Burien, WA the past 20 years. We have the ability to dispatch a highly qualified technician anywhere in the greater Puget Sound area.

Is your work guaranteed?

Yes it is. But please understand there is a difference between a guarantee and a warranty. We guarantee quality service and work which is a promise to complete the job properly every time in a fast, friendly manner. Please call us for any and all warranty questions on the work that we do.

Do you work weekends? Is it an extra charge? How about holidays?

We are open 24 hours 7 days a week 365 days a year. There is no extra charge for holidays or weekends.

Can I get an estimate or a quote over the phone?

Our customers prefer an accurate price based on our techs seeing the problem in person. The price depends on the situation for example how many parts are needed and how much labor is going to be involved to complete the job. The technician will give you a written, upfront price before they start the work and get your approval. Our customer service reps that answer the phone have no industry background or knowledge.

What is a dispatch fee?

A dispatch fee is a minimum charge for sending a certified technician to your home to identify the problem and give the best recommendation to resolve the situation.

Can I speak to a technician about my problem?

Our service technicians are remotely dispatched to better service you and they are rarely at our dispatch office location. Every situation is different which is why we send them to your home to properly investigate the situation and educate you on what needs to be done to solve the problem.


If you are in need of heating or plumbing services near Seattle, contact Puget Sound Plumbing and Heating for quality assistance. We are happy to answer all of your questions and provide the help you need now!

Your Local Family Plumber Serving the Entire Puget Sound Region

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For over 20 years, Puget Sound Plumbing and Heating has served homeowners and business owners in Seattle, WA, and the surrounding areas. We offer exceptional heating, cooling, and plumbing services, all performed by our fully licensed plumbers.

We’re family operated and locally owned, and we strive to provide superior services at affordable prices. Our customers are our top priority, so we’re available 24 hours a day, 7 days a week.






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Puget Sound Plumbing and Heating believes in the importance of doing it right the first time.

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